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Emergency Response Emergency Response
Call 888-268-6437 for Emergency Response

Call 888-268-6437 for Emergency Response

Being available and responsive to all of our customers 24/7/365—for any type of service request—is part of our DNA. Our factory-trained technicians can diagnose, repair, or replace whatever our customers need, even if those repairs are for a brand that Experitec does not represent. This customer service mindset is inherent of our culture and part of the intensive training required to become an Experitec technician. Our ultimate goals as an organization are to become your trusted partner and optimize your plant’s performance.

It is not uncommon for us to receive a call at 2AM, be at the client by 5AM, and have a plant back in service by 7:30AM. While we cannot guarantee this quick of a fix for everyone, we aim to reach every corner of our territory in less than one day. Whenever possible, we deploy our most skilled, most senior resource because we know what it takes to service our customers—and the value that level of service brings to your business.

Why Customers Choose Experitec

We’re the OEM
We’re the OEM
Uniquely Positioned to Manage Risk and Optimize Performance
 
Repairing and maintaining highly engineered critical valves is serious business. We provide premium, highly engineered products, quality parts, and warranties to protect your investment. Third parties may offer similar-looking parts, but they often do not perform as advertised and can place your plant at unnecessary risk. Our access to all Emerson construction detail data provides a powerful advantage when troubleshooting your valves—giving us insight into the engineering of the product itself and its repair or modification history. With these blueprints in hand, we can address your repairs better and faster than anyone.
 
Dedicated, Certified Specialists
Dedicated, Certified Specialists
With Extensive Training and Knowledge of Your Applications
 
Shutdowns can mean loss of revenue, dissatisfied customers, the inability to meet timelines, or dealing with severe environmental or safety issues. No single plant can possibly hire all of the specialists required to meet these demands. That’s why you need a trusted partner who can be there at a moment’s notice—prepared with the appropriate resources, knowledge, and parts. Since many of our technicians are senior level, they not only have a great amount of expertise, but in most cases a long history of familiarity with your applications. At a time when many of our customers are experiencing a reduction of personnel, we have increased our team and stepped up our support capabilities.
Our People Are Second to None
Our People Are Second to None
With an Unwavering Commitment to Quality & Success
 
The reason we can make this statement with such confidence is the praise we hear from our customers. Every one of our technicians embodies our core values to be driven, positive, and collaborative. Each individual is carefully recruited, developed, and extensively trained for the long term—at the factory and in the field—to service all types of valves and actuators. No matter the challenge, you can rely on the Experitec team to efficiently and effectively diagnose, repair, or replace your valves and related devices in order to keep your plant running smoothly and safely.
Allow Experitec to become your trusted resource for all valve repairs. We're here to respond to your needs in an emergency, or as part of a more comprehensive reliability program.
Emergency Support
888-268-6437
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